If you have a Henderson or Las Vegas rental property, you may have considered hiring a professional property management company. Las Vegas landlords have trusted property managers to help with tenant communication and services, collecting rent, maintaining the rental property, advertising vacancies, screening applicants and much more. If you think it is time to start looking for the best Henderson and Las Vegas property management company for your needs, here are some essential questions you should be prepared to ask before hiring a Las Vegas or Henderson property management company.

What Kind of Experience Does the Property Management Company Have?

One of the most important things to think about when trying to find a qualified property management company is whether or not they have the experience you need. You want to see that the company has reputable longevity in this competitive industry. Experience can go a long way when it comes to understanding what landlords expect and how they can best help with the day-to-day operations.

Another way the property management company should fit your needs is to have experience with managing the type of rental property you handle. If they work almost exclusively with large multi-unit rental properties but you have several single-family homes that you rent, they probably don’t have the experience you are looking for in your niche. You should always ask what types of clients they have and what kinds of rental properties they manage before committing.

What Types of Services Do They Offer?

Being a landlord or property owner can be a stressful job, especially if you have multiple rental properties to worry about. For this reason, you should want to work with a property management company that offers the types of services you need to really streamline and optimize your business. Consider where you could use the most help and what responsibilities are tied to that. Then, you can look for a property manager who has the ability to handle those tasks.

Some of the most beneficial property management services offered by companies include:

  • Marketing of vacancies for less down time between tenants
  • Screening for qualified tenants
  • Collecting rent and organizing accounting records
  • Streamlining maintenance and repairs
  • Handling all tenant communication
  • Handling HOA violations
  • Overseeing move-in and move-out processes
  • Lease agreement structuring and handling of signing procedures

You should also think about services you don’t currently offer but would like to in the future. As your business grows, you will need a property manager who can grow with you and provide expanded services when the time comes.

What Does Their Team Structure Look Like?

If you are considering hiring a Las Vegas or Henderson property management company, you want them to be able to take on different kinds of tasks and levels of responsibility. You should always feel comfortable and confident that their team is equipped to handle everything from accounting and maintenance of the rental property, to communication with your tenants. Ask if there are different departments or experts on the team dedicated to a particular aspect of property management. It is always good to know that you have several people working toward your success.

It is also important to know that you have an experienced team behind you as it can be risky to rely solely on one person to get the job done. If that person becomes sick or needs to leave for whatever reason, you don’t want to be left without anybody to turn to. A good way to measure the professionalism and stability when hiring a Las Vegas or Henderson property management company is to evaluate their team structure. How they choose to run their company is a good reflection of how well they will manage your rental property.

What Kinds of Technology Do They Use to Streamline the Management Process?

Another way to evaluate whether or not a property management company might be a good fit for you is to ask what kinds of technology they regularly use and can implement to help manage your business. A professional property management company will most likely have some kind of online portal or app that your tenants can use to pay their rent, submit maintenance requests, or communicate with management. This can make a big difference when it comes to streamlining your responsibilities and keeping your rental properties organized.

How Much Property Maintenance Do They Handle?

If you have a large multi-unit property or multiple rental properties that you own, you may want to ask the property management company how they handle maintenance. Some of the bigger or more established property managers have their own in-house team of maintenance workers who are available for plumbing, appliance repair, HVAC maintenance, and other repairs.

By working with a property manager that has a dedicated in-house team of maintenance workers, you could be saving quite a bit of money in the long run. Rather than having to rely on contract workers every time there is an issue (and might not be available when you need them), you may be able to pay a flat rate to your property management company for these services. It is certainly something to consider when hiring a Las Vegas or Henderson property management company if repair requests come in regularly at your rental property.

How Do They Handle Lease Violations?

One of the most challenging responsibilities facing Henderson and Las Vegas landlords is dealing with difficult tenants who have violated the terms of their lease agreement. This could include failure to pay rent on time, noise complaints or disruptions to other tenants, adding another roommate without notifying you, or having a pet when it clearly is violates the terms of the lease agreement. To ease this burden, you should make sure the property management company that you hire has the ability and expertise to follow through when these violations occur.

Your property manager should be familiar with the terms and policies of the building and/or rental property, understand how lease violations should be handled, and should know how to initialize a strict management process if there isn’t already a policy in place. If there is an HOA at your rental property, it is vital that your property manager implements all requirements and enforces consequences for breaking the rules. If you feel confident that the property management company can handle these responsibilities, it should carry some weight (with regards to your decision) when hiring a Las Vegas or Henderson property management company.

Black & Cherry Property Management

The property management team at Black & Cherry has the experience and skill to streamline your business and maximize your rental income. We have been partnering with landlords and property owners in the Southern Nevada area for more than 25 years. We use the latest technology to our advantage, which allows us to efficiently manage funds and pass those savings along to our clients. To learn more about our services and how we can work together, contact our property management team today for a free consultation!